• SeaWorld Parks & Entertainment Rolls Out Mobile In-Park Apps

    by  • January 18, 2013 • Busch Gardens, SeaWorld Orlando, SeaWorld Parks & Entertainment

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    SeaWorld Parks & Entertainment launched new mobile websites for the three SeaWorld and two Busch Gardens parks last week, providing guests and fans with a convenient and easy way to plan their vacations and purchase and redeem tickets directly from their mobile devices. Hopefully this means that free Wi-Fi is also coming soon. It’s not safe to assume that a guest with a smart phone also has a data plan capable of using a website like that, especially international visitors.

    SeaWorld and Busch Gardens are some of the first in the theme park industry to effectively use mobile sites with geo-location capabilities. When a guest is near one of the SeaWorld or Busch Gardens parks and connects to the website, the guest’s phone will immediately default to driving directions. However, if the guest is actually in the park, the site will automatically default to a park map so they can find their next adventure without missing a beat. Receiving the most relevant content, products, offers and promotions based on their location to the parks are just some of the many intuitive features mobile users can now experience.

    “These mobile sites have been in development for several months and we are excited about the incredibly positive response we’ve already seen from guests,” said Anne Fischer, Director of Interactive Marketing for SeaWorld Parks & Entertainment. “With ever-increasing mobile traffic to our parks, guests can expect more exciting mobile websites, products, apps and systems designed to make their lives more convenient in the near future.”

    The sites provide guests with a simplified mobile purchase experience with images, text and easy steps for the entire process. Once the purchase process is complete, guests will receive their digital admission ticket directly on their phone, allowing them to proceed directly to the front gate for entry to the park.

    Unlike other theme park mobile sites, guests can not only purchase single day tickets, but also multi-park and season passes, allowing guests to save money and time. Based on the tickets purchased, the sites will suggest additional experiences and adventures, including behind-the-scenes tours, up-close animal interactions or dining options to make their visit to the park even more memorable.

    The new sites were designed to work with some of the most popular cell phone operating systems, including Apple, Android and Windows.